When will I get temi if I order today?

You will get within 5 working days of purchase.

What are the payment options?

Credit cards or PayPal payments. If you would like to pay with a different payment method, please contact us.

What does temi do?

temi lets you experience moving video calls, controls all of your smart home devices, lets you enjoy music and videos from any room in the house and is the ultimate AI assistant. temi is an open platform for apps that interact with you including interactive games, educational apps that make learning fun, medical apps and more. When away, temi enables you to connect from your smartphone and physically be inside your home – to spend time with your family and friends.

How is temi controlled?

temi is controlled by voice commands such as “hey temi, go to the kitchen” and also by using the temi app (for IOS and Android) which enables the user to control temi from anywhere in the world.

What is the temi app?

The temi app enables you to connect to your temi from your smartphone. Using the app, you can virtually move through your home from anywhere in the world to roam around and spend time with your loved ones or to check and make sure that things are safe at home.

Does temi update itself online?

Yes. temi updates it’s own software when needed over the air. Once an update is available you will be prompted to allow the update to download and install.

What if I have an issue with my temi?

temi comes with a full 1 year warranty (see below) and has a full service center ready to help with any issue. In case an issue cannot be resolved remotely, temi will be taken to the lab or replaced depending on the issue.

Where can I experience temi?

You can experience temi in many locations in the USA from NY to California. Checkout our "Stores" page to see the locations.

What languages does temi speak?

Currently temi speaks English. More languages are coming soon.

How does the free shipping work?

temi comes with free shipping within the USA. Order online and get your temi delivered to you at no additional cost.

Is temi safe? Can it stumble and fall?

Featuring state-of-the-art AI, a system of sensors, and multiple cameras, temi seamlessly enters any room. Using this array of technologies, temi has great mobility and stability over any surface including hard floors, rugs, and room transitions. When temi senses an obstacle it cannot avoid, such as a staircase, it simply stops.

How do you ensure my personal info is safe?

Your privacy is our top priority and we are doing everything we can to ensure its integrity. Temi follows top regulation and quality standards with smart technology components that protect devices from hacking threats. We fully encrypt your data when sent over the internet and while stored in our cloud storage platform.

Can temi run over my child or pet?

temi navigates autonomously around your home and uses revolutionary algorithms to avoid obstacles, with dynamic path-planning and an understanding of 360-degree depth. Temi can move around toys, pets, and even avoid staircases. When temi sees an obstacle that it cannot avoid, it simply stops.

Is temi safe for kids?

We take the safety of your children very seriously. temi is safe for all children and can be easily operated by children ages three and up.

Will you send temi to my house?

Yes, temi will be sent directly to your mailing address, inside its box you will find temi’s Home Base and a user manual.

Can temi move on carpets?

temi can move smoothly on any indoor surface including carpets, hardwood, and tiles. Using it’s adaptive motor control temi recognises different surfaces and adjusts its torque accordingly.

How long is temi’s battery life?

temi’s Lithium Ion battery lasts for eight hours. When temi needs to be recharged it will automatically return to its Home Base (charging dock).

Do you have a service center?

Yes. If our customer service isn’t able to resolve an issue remotely, a courier will ship your temi to our service center for an in-person resolution.